Terms of Service
Last updated: November 26, 2025
Welcome to PG Collections
Welcome to PG Collections. By using our website or purchasing from us, you agree to the following Terms of Service. Please read them carefully.
1. Acceptance of Terms
2. Products and Descriptions
We make every effort to display product colors, details, and sizes accurately. However, slight variations may occur due to lighting and screen differences.
Some items may be limited edition and may not return to stock.
3. Pricing and Availability
Prices listed on our website are subject to change without prior notice.
We reserve the right to:
- Update or adjust product pricing
- Limit quantities available for purchase
- Discontinue products at any time
4. Orders and Payments
We accept secure payments through our trusted payment partners.
Your order is confirmed only after successful payment.
We reserve the right to cancel or refuse any order at our discretion.
5. Shipping and Delivery
We offer nationwide delivery.
Delivery timeframes vary based on location.
We are not responsible for delays caused by courier services, incorrect addresses, or force majeure events.
6. Returns and Exchanges
Because of hygiene reasons, worn earrings cannot be returned.
We accept exchanges for:
- Wrong items
- Damaged items
- Unworn accessories (excluding earrings) within 3 days of delivery
Customers are responsible for return shipping unless the item arrived damaged or incorrect.
7. Intellectual Property
All content on our website including logos, text, images, and designs is the property of PG Collections.
You may not copy, reproduce, or distribute any content without permission.
8. Prohibited Activities
You may not:
- Use the website for unlawful activities
- Attempt to breach security or access private information
- Misuse product images or brand assets
9. Limitation of Liability
PG Collections is not responsible for:
- Allergic reactions to materials
- Misuse of products
- Third-party delivery delays
- Errors caused by inaccurate customer information
10. Modifications to Terms
We may update these Terms of Service at any time. Continued use of the website means you accept the updated terms.
Contact Information
For questions or support, contact us:
Email: pgcollections@gmail.com
WhatsApp: +233 50 331 7413